At AuthenTec, we are committed to delivering superior support services. Register a Product Keep track of all your products in one location. By using this site, you agree to the Terms of Use and Privacy Policy. If I can’t find anything useful, I will try my own solution again, it’s just a lot of time to restart the computer so many times: If your device driver is up-to-date, see if your access manager software is compatible with your fingerprint reader. How to determine whether you have a 32 bit or 64 bit version of Windows.

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I figured out a very tricky solution: Message 6 of Views Read Edit View history.

Gil Amelio Fred D. Product Repair Repair information and service assistance. From what is stated on AuthenTec’s website thay may provide the updated drivers to the vendor, HP in this case. When you will see the information like on the below picture choose ‘ Yes ‘. How does HP install software and gather data?

AuthenTec AESB (EntrePad) fingerprint sensor

Last weekend I Installed the RTM on my notebook hp txz and everything is working OK except for the finger print reader Authentec AESthere were some problems with the Vista drivers but the beta driver provided by Authentec solved the problems.

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Install the correct driver for your system. Didn’t find what you were looking for? How to determine whether you have a 32 bit or auhhentec bit version of Windows. Contact HP for technical support or repair service. This computer security article is a stub.

AuthenTec AES2501B (EntréPad)

Only when You will do it You may install fingerprint driver and DigitalPersona from here. Sign in to vote.

C Update DigitalPersona Personal to the latest version. If there is a Biometric entry, then Windows supports the device. Note on archived topics. Next, see if Windows supports the fingerprint reader. Windows 7 Hardware Compatibility https: Acquired by Apple Inc.

The access manager software is designed to work on specific models and operating systems. The driver version is displayed. Retrieved from ” https: On this particular issue, you autentec that Rolando contacted Authentec – without result! It’s exactly the same with computer hardware – you make your problem known to the source of the hardware, otherwise the problem will NEVER be addressed and resolved! By using this site, you accept the Terms of Use and Rules of Participation.

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Once a logon account is registered and you have enrolled a fingerprint in the access manager, you can use your fingerprint to log into those applications and web sites. They won’t know until you tell them!

Toshiba Fingerprint Utility (AuthenTec Sensor)

Double click the DigitalPersona icon on the task bar and choose ‘ About ‘. Check the below link to find out how you should do it this is not a standard inf process: Identify the version of the fingerprint reader device driver currently installed.

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