I think this is the only solution you can try. How satisfied are you with this reply? In reply to Ted Bather’s post on November 4, Because I have experienced like this before with my laptop. How satisfied are you with this response?

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Sony ALPS-UGPZ9-BCM2046 Free Driver Download

Sony VGN – infuriating as it makes my Bluetooth mouse useless. Thanks for your feedback, it helps us improve the site. In reply to Ted Bather’s post on November 4, I have the same question I have a Sony Vaio TZ which I had upgraded successfully to Windows 8 without any compatibility issues and after upgrading to Windows 8. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.

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How satisfied are you with this response? Sorry this didn’t help.

Kevin D Souza Replied on October 22, Do you guys have any insights on sojy Tell us about your experience with our site. You can follow the question or vote as helpful, but you cannot reply to this thread. You can help protect yourself from scammers by verifying that alps-ugpz9-bcm246 contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

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I tried this instruction but downloaded the driver from the Asia-Pacific website as they don’t have the version of my laptop there but still get the same error.

Computer driver update ALPS-UGPZ9-BCM Windows 7 64 bit (VID_E&PID_) – Page 1

Thanks for marking this as the answer. In reply to Kevin Snoy Souza’s post on October 22, I’m assuming that you are upgraded from x86 of Windows 8 to Windows 8.

This thread is locked. Because I have experienced like this before with my laptop. Hi Kevin, I tried this instruction but downloaded the driver from the Asia-Pacific website as they don’t have the version of my laptop there but still get the same error. In reply to ntnsv’s post on October 22, Did this solve your problem?

Broadcom Bluetooth BCM does not work after upgrading to Windows – Microsoft Community

Replied on February 23, I think this is the only solution you can try. The solution is, you have to find the proper bluetooth driver intended for x64 system.

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Ted Bather Replied on November 4, How satisfied are you with this reply? This site in other languages x. Error code 43 appears if one of the drivers controlling the device notified the operating system that the device failed in some manner.

Do you have any more suggestions? The general tab on the Bluetooth properties says, “Windows has stopped this device because it has reported problems. If so, I guess your bluetooth driver is not compatible with the version of windows that you are using Windows 8.